Services
BridgeGate has many years of experience implementing data integration projects for enterprises of all sizes. We can assist you in outlining your technical and business objectives to improve the integration, visualization and use of new and existing data from all systems within your organization.
We have the proven tools and best practices needed to integrate your systems, and our professional services staff focuses on meeting your specific objectives to install, upgrade, migrate and configure these systems, and does so quickly, so that your IT staff can work on other priorities.
We will work with you to:
- Assess the state of your current data, systems and IT infrastructure
- Design a solution that optimizes what you already have and increases your flexibility to adapt quickly as business requirements change
- Upgrade and migrate your software and data infrastructure so you can take advantage of new technology without disrupting operations
- Customize your data and add management dashboards to meet your specifications, and so that all teams can get a single, comprehensive view of the data they need, when they need it.
BridgeGate specializes in combining our proven, industrial strength integration capability with a simple user interface that makes complex integration projects quick and easy to deploy. We’ll provide just the amount of professional services you need so that we can quickly maneuver you through the end-to-end integration process.
BridgeGate’s implementation support is unmatched among integration solution providers. Our customer implementation program provides you with the knowledge to successfully implement any BridgeGate product quickly and effectively. The program consists of:
- Tailored, on-site training
- Interactive workshops
- Access to BridgeGate subject matter experts
- Responsive account management
The Integration Roadmap
BridgeGate is an integration solutions company. Our experts provide you with the process definition, the technology and the training required to better manage and use all the data that exists in your enterprise. We do this by creating an implementation roadmap for you that includes:
- Existing business process review
- System analysis and solution design
- Configuration recommendation
- Customer training to proficiency
- Post integration review
- System modification and tuning
- Ongoing support and continued enhancements
BridgeGate’s customer implementation program is comprehensive yet concise. We’ll help your team quickly master the tools that will greatly improve the productivity gains realized this new integration technology, which helps optimize your investment in the solution.
The bottom line is that BridgeGate is responsible for ensuring that your team has the proper tools, solid training, a detailed transition plan and access to BridgeGate experts and account managers. We don’t succeed until your team is achieving real results with our solution.
Customer Support Services
The BridgeGate team is here to support you. We are responsive and dedicated to providing timely, expert customer service and technical support. We offer 24×7 coverage, and will communicate with you via email, phone or online as you choose.
